Privacy Policies

It’s PETHA.COM respects your privacy. This Privacy Policy provides succinctly the manner your data is collected and used by IT’S PETHA.COM on the Site. As a visitor to the Site/ Customer you are advised to please read the Privacy Policy carefully. By accessing the services provided by the Site you agree to the collection and use of your data by IT’S PETHA.COM in the manner provided in this Privacy Policy.

What information is, or may be, collected from you?

As part of the registration process on the Site, IT’S PETHA.COM may collect the following personally identifiable information about you: Name including first and last name, alternate email address, mobile phone number and contact details, Postal code, Demographic profile (like your age, gender, occupation, education, address etc.) and information about the pages on the site you visit/access, the links you click on the site, the number of times you access the page and any such browsing information.

 

How do we Collect the Information ?

IT’S PETHA.COM will collect personally identifiable information about you only as part of a voluntary registration process, on-line survey or any combination thereof. The Site may contain links to other Web sites. IT’S PETHA.COM is not responsible for the privacy practices of such Web sites which it does not own, manage or control. The Site and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone’s past visits to the Site. Have fun with a mega moolah rtp

 

How is information used ?

IT’S PETHA.COM will use your personal information to provide personalized features to you on the Site and to provide for promotional offers to you through the Site and other channels. IT’S PETHA.COM will also provide this information to its business associates and partners to get in touch with you when necessary to provide the services requested by you. IT’S PETHA.COM will use this information to preserve transaction history as governed by existing law or policy. IT’S PETHA.COM may also use contact information internally to direct its efforts for product improvement, to contact you as a survey respondent, to notify you if you win any contest; and to send you promotional materials from its contest sponsors or advertisers. IT’S PETHA.COM will also use this information to serve various promotional and advertising materials to you via display advertisements through the Google Ad network on third party websites. You can opt out of Google Analytics for Display Advertising and customize Google Display network ads using the Ads Preferences Manager.

 

With whom your information will be shared?

IT’S PETHA.COM will not use your financial information for any purpose other than to complete a transaction with you. IT’S PETHA.COM does not rent, sell or share your personal information and will not disclose any of your personally identifiable information to third parties. In cases where it has your permission to provide products or services you’ve requested and such information is necessary to provide these products or services the information may be shared with IT’S PETHA.COM business associates and partners. In addition IT’S PETHA.COM may use this information for promotional offers, to help investigate, prevent or take action regarding unlawful and illegal activities, suspected fraud, potential threat to the safety or security of any person, violations of the Site’s terms of use or to defend against legal claims; special circumstances such as compliance with subpoenas, court order s, requests/order from legal authorities or law enforcement agencies requiring such disclosure.

 

What Choice are available to you regarding collection, use and distribution of your information ?

To protect against the loss, misuse and alteration of the information under its control, IT’S PETHA.COM has in place appropriate physical, electronic and managerial procedures. For example, IT’S PETHA.COM servers are accessible only to authorized personnel and your information is shared with employees and authorized personnel on a need to know basis to complete the transaction and to provide the services requested by you. Although IT’S PETHA.COM will Endeavour to safeguard the confidentiality of your personally identifiable information, transmissions made by means of the Internet cannot be made absolutely secure. By using this site, you agree that IT’S PETHA.COM will have no liability for disclosure of your information due to errors in transmission or unauthorized acts of third parties.

How can you correct inaccuracies in the information ?

To correct or update any information you have provided, the Site allows you to do it online. In the event of loss of access details you can send an e-mail to: support@It’s Petha.com s.com

Policy updates IT’S PETHA.COM reserves the right to change or update this policy at any time. Such changes shall be effective immediately upon posting to the Site.

 

 

Cancellation And Refund

We accept all cancellations made before the cut-off time of our shipping slot (3 hours). Please reach out to our customer services for cancellation requests and refunds. We refund all payments made for orders placed as a store credit, which can be used by customers for future purchases. If we suspect any fraudulent transaction or transactions violating the terms of website use, we are at sole discretion to cancel such orders. These customers/accounts will be denied access from the use of site or purchase of products in the future.

 

SHIPPING

We aim to make your online shopping a hassle-free experience so our shipping methods and policies are designed to get your order to you quickly and efficiently.

Delivery Times

Your order will be on its way soon and handle with utmost care by our delivery professional check our shipping schedule below to see just how long your order will take:

 

Delivery Schedule

Within Nagpur: 1-2 working days
Within Maharashtra: 2-4 working days
Metro Cities: 2-5 working days
Zone 1A and 1B: 5-7 working days
Zone 2: 6-7 working days
For Liquid Items: 6 – 7 working days

 

Zone Structure:
Metro Cities: Mumbai, Bangalore, Chennai, Delhi, Kolkata
Zone 1A: State Capital and key Tier 1 Cities
Zone 1 B: Tier 2 and Tier 3 Cities
Zone 2: Rest of India

Zone Details:

Zone 1A: Agartala, Ahmedabad, Aizwal, Bangalore, Bhopal, Bhubaneshwar, Chandigarh, Chennai, Srinagar, Dehradun, Delhi, Gandhinagar, Gangtok, Hyderabad, Itanagar, Imphal, Jaipur, Kolkata, Lucknow, Mumbai, Nagaland, Jammu, Panaji, Patna, Puducherry, Pune, Ranchi, Raipur, Shimla, Shillong, Tripura, Thiruvananthapuram.

Zone 1B: Agra, Ajmer, Aligarh, Amravati, Amritsar, Asansol, Aurangabad, Bareilly, Belgaum, Bhavnagar, Bhiwandi, Bhopal, Bhubaneswar, Bikaner, Bokaro Steel City, Chandigarh, Coimbatore, Cuttack, Dehradun, Dhanbad, Durg-Bhilai Nagar, Durgapur, Erode, Faridabad, Firozabad, Ghaziabad, Gorakhpur, Gulbarga, Guntur, Gurgaon, Guwahati‚ Gwalior, Hubli- Dharwad, Indore, Jabalpur, Jaipur, Jalandhar, Jammu, Jamnagar, Jamshedpur, Jhansi, Jodhpur, Kannur, Kanpur, Kakinada, Kochi, Kottayam, Kolhapur, Kollam, Kota, Kozhikode, Kurnool, Lucknow, Ludhiana, Madurai, Malappuram, Mathura, Goa, Mangalore, Meerut, Moradabad, Mysore, Nagpur, Nanded, Nashik, Nellore, Noida, Palakkad, Patna, Pondicherry, Prayagraj, Raipur, Rajkot, Rajahmundry, Ranchi, Rourkela, Salem, Sangli, Siliguri, Solapur, Srinagar, Sultanpur, Surat, Thiruvananthapuram, Thrissur, Tiruchirappalli, Tirunelveli, Tiruppur, Ujjain, Bijapur, Vadodara, Varanasi, Vasai-Virar City, Vijayawada, Visakhapatnam, Warangal.

Some circumstances may result in delayed shipping or delivery, and you will be updated about the same:
• Online payment issues
• Incorrect shipping addresses
• Orders held because items are out of stock

 

Shipping Costs

Our shipping & handling charges cover the expenses we incur to process pack and ship your order. We charge a rate of Rs 49/kg.

Shipping charges do not apply to orders above Rs 500.

Please note that all shipping charges, including shipping surcharges, are calculated and shown on your order confirmation page.

 

We support the following payment options at shop.It’s Petha.com s.com:

  1. Credit Card
  2. Debit Card
  3. Net banking

 

There are no hidden charges. You pay only the amount that you see in your order summary at the time of check out.

If you see any charges on your credit/debit card for purchases made  but you have never created an account or signed up, please check with your family members or business colleagues authorized to make purchases on your behalf. If you’re still unable to recognize the charge, please report the unauthorized purchase within 30 days of the transaction so that we can look into it. Please email us at support@It’s Petha.com

In case of a payment failure, please retry ensuring: Information passed on to payment gateway is accurate i.e. account details, billing address, password (for net banking), etc.  Kindly also check if your Internet connection has been disrupted in the process.

If your account has been debited after a payment failure, it is normally rolled back to your account within 7 business days. You can email us on support@It’s Petha.com s.com with your order number for any clarification.

 

 

Quality Policies:

OUR PROMISE:

We take massive pride in associating ourselves with supply chains that uphold the same beliefs as we do: only the finest quality makes the cut. Through the stages of production, from farm to your packet, we are hands-on about maintaining the taste and high-quality of our products. At the core of our business, we value quality above everything else, which translates into products that are good to the last crumb.

Curious about the journey your favorite It’s Petha.com ’s packet takes to reach you and your loved ones?

  • It starts as the finest raw ingredients are sourced ethically via fair trade from local farms across the country. These ingredients are prepped to be minimally processed and combined together according to our traditional recipes.
    • Once inside a It’s Petha.com ’s unit, they are blended with freshly ground spices and seasonings by the most advanced machinery. Our expert personnel carefully and hygienically handle them to avoid any dips in the high standard we maintain.
    • These tasty snacks are now thoroughly checked through elaborate tests before being transferred for further processing. With several standard checks to pass, you can be ensured your pack of It’s Petha.com ’s is truly the finest quality.
    • Having passed all our tests, your snack is on its way to being packaged, only to be delivered by our trusted distribution network to the stores closest to you.

We also utilize our state-of-the-art infrastructure for continuous research and development; we experiment with recipes and formulations to refine flavors and improve the nutritional content of all our products.